Customer Service - Mitarbeiter (anonym) bei Booking.com: Mitarbeiterbewertung

1,0
17. Jän. 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

free food nice colleagues modern offices fresh fruits

Kontras

I really disliked the fact they wanted to seem eco-friendly, customer friendly and employee friendly but everything is manipulated for green washing the company, asking the most of the employees, spying upon them (10 minutes for going to toilet/day), listening to all calls...hotels are not happy with them they have so much power, the hotels feel obliged to work with them, many angry clients and hotels managers... also they did not want to call themselves a call center but they really are the most classical and stressful call center i worked for.

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5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

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Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Kontras

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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