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      Booking.com

      Gehört zu Booking Holdings

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      Bewertungen für Booking.com

      Customer Service Executive - Customer Service Executive bei Booking.com: Mitarbeiterbewertung

      1,0
      3. Juni 2017
      Customer service executive
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Ability to utilize my foreign language skills.

      Kontras

      I did not get credit for cleaning up after other agents' incomplete work, which affected my stats. I resolved several customer service issues due to overbooking of accommodations. When I tried to escalate issues, in order to maintain my stats, I was reprimanded. It was a no-win situation. Some of the internal language lines were continually unavailable, when I tried to transfer calls in other languages.

      Mehr Bewertungen zu Booking.com entdecken

      5,0
      30. Mai 2026
      Booker
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great, definitely recommend if looking for start up

      Kontras

      No cons all pros only

      avatar
      Reaktion von Booking.com
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4,0
      7. Juli 2026
      Director
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Kontras

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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      Bewertungen für Booking.comCustomer Service Executive – Bewertungen bei Booking.comBewertung für Booking.com