Lack of direction, team work and accountability - Payroll Administrator bei ADP: Mitarbeiterbewertung

1,0
28. Okt. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

people are generally nice located in the suburbs

Kontras

Lack of management and leadership No strategic direction Hard to achieve anything due to lack of executive leadership alignment Product needs a serious upgrade in order to keep up with the latest market trends Lack of performance management that has lead to a lot of dead wood employees, bad behaviour and unprofessionalism at times Not customer centric Extremely resilient to change No opportunity to grow professionally Huge churn rate - on average 3-5 resignations a week resulting in loss of IP, talent and left with a huge pool of underperforming employees Wrong people in the wrong roles - employees put into positions based on tenure rather than capability which in turn reduces the capability of the team they are working in, thus dramatically reducing productivity. Completely under resourced in some departments and over resourced in others

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5,0
30. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good opportunity and work environment

Kontras

Sales process can be out of your hands at times

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Reaktion von ADP
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor.
1,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Kontras

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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Reaktion von ADP
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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