Happy Monday! It's always great to hear our long-term team members share their Wave adventures. Today, we are spotlighting the amazing Blessing Maxime Gozo, Agent Ops Regional Lead in Côte d'Ivoire. Hear his story: “I joined Wave in 2019. I had heard about the company's vision and impact in Senegal and was convinced that this product would establish itself and make a significant difference in Côte d’Ivoire with time… My instincts have been proven right, as Wave is now the preferred payment solution for a broad range of vendors, from local food sellers to hairdressers in my community. My journey with Wave has been a source of immense pride and fulfillment. Within two years, I was promoted to a Regional Manager from a Territory Lead role - a significant milestone in my professional career. At Wave, we're all about maximizing our rate of learning, and I've learned more in these past few years than I ever thought possible. It's worth mentioning that I joined Wave without any experience in mobile money, but the company invested in my training and development, shaping me into the professional I am today. I'm incredibly proud to see Wave's impact on people’s daily lives and even more proud to have contributed to this growth. It's exciting to see that we're on the verge of achieving our goal of making Africa a cashless continent.” Blessing, thank you for sharing your incredible journey with us, and we wish you continued success. 💙
Happy Wonder Woman Wednesday! 💫 Today, we are sending a special shout-out to two remarkable women on our Global People team: Rockya Amy Kone, Recruiter, and Christie Sanchez, HR Generalist. We are grateful for all the hard work, passion, and expertise they bring to our team. 💙 See you at the next spotlight! hashtag#wonderwomen hashtag#womenintech hashtag#womenempowerment hashtag#teamwork hashtag#peopleteam hashtag#leaders hashtag#remotejobs hashtag#cotedivoire hashtag#fintech hashtag#wave
Happy Easter! We are grateful for the continued support and loyalty of our customers, who make our work possible and meaningful. This Easter, we decided to extend this support and love to others, as we believe small acts of kindness can have a great impact. Thank you for being a part of Wave’s community, and we look forward to continuing to serve you! 💙 hashtag#eastercelebration hashtag#happyholidays hashtag#sharelove hashtag#showkindness hashtag#customersupport hashtag#financilincusion hashtag#wavemobilemoney
Happy Friday! ✨ Today, we are flashing back to when our team in The Gambia celebrated their independence. It was a memorable one, as everyone came dressed in stunning traditional attires. We've put together these lovely pictures from the occasion, and we hope you enjoy them. 💙 Have a great weekend! hashtag#tgif hashtag#flashbackfriday hashtag#gambiaindependence hashtag#teambonding hashtag#Wave
Hey👋 In today's spotlight, we have Charles Ebrottié, Support Team Lead, who joined Wave in January 2021. Hear his story: "I joined Wave as a Customer Support Representative and grew into a Support Team Lead role. What drew me in was Wave’s customer-centric approach, which is reflected in its affordable pricing policy that exceeds expectations. So far, my experience working here has been incredibly positive. I love being a part of this team because every idea or suggestion is carefully considered, making everyone feel involved and invested in our mission. The company culture is so well thought out that integration is seamless, and everyone feels like family while still being focused on our mission. Our values are closely linked, but the one that resonates with me the most is "maximizing our rate of learning." This value has been highly beneficial to my career journey. It's been truly amazing to witness the positive impact of our actions, ideas, and teamwork and the daily improvement of our customers' experiences. Their satisfaction in using our products is a testament to our team's hard work and dedication." Charles, thank you for your contributions to the team and for being a great inspiration. 💙 #dreamjobs #customersupport, #africajobs #passionatepeople #growth #learning #teamwork #userexperience #customerfirst #mobilemoney
Happy Friday! ✨ We recently had the pleasure of hosting the second edition of Wave Talk, a gathering of local and pan-African media outlets. During the meeting, we shared New Year's wishes and discussed Wave's accomplishments in 2023, as well as our goals for 2024. Our Managing Director, Katier BAMBA, and other team members led these discussions, which was truly a great success! We are committed to delivering exceptional products and services to our customers and look forward to collaborating with several media outlets in 2024. 💙 cc Joëlle-Hermance Kanto, Aboubacar Sidiki Kamagaté, Brice Ossohou M'Bodi, Carlène Tano Kondoh, Heinnan Anzimy Coulibaly, Daniel Keita 🇨🇮, Armel Assohou, Coulibaly Oumar, Marie Paule Eliane GRODJI #flashbackfriday #2024 #wavetalk #wavemobilemoney #financialinclusion #customersatisfaction #côtedivoire
Happy New Week! We are pleased to spotlight Kim Saunders, Senior People Analytics Lead, who joined Wave in February 2024 and has been enjoying her time here. Hear what she says about working at Wave… "When I was considering a change and preparing to join another company, Wave reached out to me. Wave's values, culture, and mission immediately resonated with me, and I knew it was the perfect workplace. Wave's reputation for accomplishing great things for the greater good made me confident in my decision. The team here is incredibly welcoming and helpful, and the culture is one where I can truly be myself. In just a few weeks, I've settled in and feel like I've known everyone for ages. The embarrassing honesty everyone shares at Wave fits into its amazing culture and creates a sense of belonging. I appreciate the opportunity to bring my authentic self to work daily and learn quickly to achieve the best possible outcomes.” . Kim, thank you for sharing your story. We are so glad you have found a place where you can truly be yourself, and we wish you continued happiness at Wave. 💙
Happy Friday!😎 We love to recognize great work at Wave, and recently, our Support team in Senegal came together to honor all our Support Reps who have had exceptional performances in 2023. The goal of this event was to show gratitude to our Reps, who work tirelessly to ensure that our customers have a seamless daily experience. Shout-out to Dieudonné Diouf, Neil Sturrock, Corneille Towendo, our SN Support Group Leads, and Office management team members, who helped organize this successful event. Major thank you to all our amazing Reps - Fatou Samba, Nguirane Ndiaye, Hamidou Sy, Alain ouédraogo, Demba Diallo, Sokhna Diop, Maurice Diouf, Serigne Diagne NDOUR, Oumoul Khairy Diouf, Dieynaba Ba, Boubacar Thiam, Akissi Brigite Koffi, Maguette Sakho, Moustapaha Gaye, Lalia PAYE, Francois Guedj Ndiaye, Fatoumata Diom and Angéle Diouf. Thank you for all that you do! 💙 #team #callcenter #bestcustomerservice #rewardsandrecognition #cultureofexcellence #wave #awards #teamappreciation #senegal
Happy New Month!🤩 Today, on our Living Your Fullest Life is Maimouna Mbow- Senegal-based Marketing Manager. Hear Maimouna's thoughts on “Living Your Fullest Life”... “Living my fullest life means spending quality time with my loved ones, creating opportunities for myself, exploring new places, and pursuing my hobbies and passions. I love making candles, canvases, pastries, and salads and visiting historical sites. Some historical places I would typically visit are: Lighthouse of Dakar, the Legendary Statue of Liberty, and the biggest Baobab tree in Senegal. At Wave, I am fortunate to be surrounded by good people with incredible values, which has helped me achieve a healthy work-life balance!" Life is short and precious, and it's up to us to make the most of it. We hope Maimouna's story inspires you to live your life to the fullest….now!!! 💙
Hi there! ✨ Today, we are spotlighting KOUASSI CHRISTIAN N'GORAN, Cash in Transit Manager Côte d’Ivoire, who joined Wave in July 2021. Hear him… "I was drawn to Wave’s unique recruiting and onboarding process, which reflected great human values. I've been blown away by the innovation that Wave brings to the mobile money market and how everyone here is always thinking outside the box to make users happy. My role is to help make liquidity available everywhere in the country, especially in remote areas where people don't have access to financial services. Seeing how my work positively impacts people's lives feels rewarding. I love working at Wave because there's always room to learn and grow, and the company encourages you to overcome the "impossibility mindset." I appreciate the support from team members and the company's open communication culture. At Wave, our value of "embarrassing honesty" resonates with me because we can achieve great things by being honest and transparent with each other. It's been a fantastic journey, and I'm excited to see where it takes us." Christian, thanks for sharing your story, and we're glad you're enjoying your time at Wave. 💙 #cashless #financialinclusion #innovation #learningandgrowing #teamcollaboration #workexperience #cultureofexcellence #cotedivoire
