Walking on egg shells - Client Services bei iGoDirect: Mitarbeiterbewertung

1,0
8. Feb. 2021
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Cafes in the area are nice, the Mexican restaurant across the road has great food, Nice pub a few blocks away.

Kontras

Before I start– I would like to point out that I also blame myself, I ignored the warning signs during my interview and I ignored the bad reviews. I was told by management and the CEO that this was an exciting work place. In short, many people including myself were blindsided. However I decided to stay, I initially believed that iGoDirect would be a good service to be apart of. However I soon discovered that this was at great cost that being the souls sucked dry of talented employees. The team across the entire business had drawn to same conclusion; they are on edge thinking they will be fired and the toxic CEO lacks any desired leadership qualities to lead the team. With talented staff being hired, the CEO would go on to not trust them to do the very job that they were hired for, staff members would be unapologetically undermined, discouraged, and in some cases literally not be addressed by their correct first name which clearly signifies a lack of respect. This is not a ‘nit picking’ review, a number instances could have been forgiven and could even have been forgotten. However, the CEO would in most cases make passive comments about non favored individuals in team meetings or just outright embarrass them in front of the entire company. This business has a history of very devoted employees that would put plans in place, make the business highly productive and profitable, but for some reason once this is achieved those staff members are not rewarded but instead removed from the company and replaced by less experienced junior members of the team, to the CEO, this is progress. Those junior employees who are under qualified would soon become over worked, under paid, chastised repeatedly and then expected to bring in the same result as their departed predecessors. With this trend continuing for years on end and the naivety of senior management, it would suggest no catharsis in site. It’s comes as no surprise that this company has had an incredibly high staff turnover. In fact, corporations as large as Telstra and Optus is a complete picnic compared to this small business with their turnover.

Mehr Bewertungen zu iGoDirect entdecken

4,0
9. Jän. 2023
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The company has been in this business for a long time and knows what they are doing. You will have a huge career growth as the business has different departments or areas that you can be transferred, whatever suits your interest or skills. Office is not far from CBD, free parking too! Team members and management are approachable if you need help.

Kontras

Probably more out of office get togethers/lunch/dinner... Not much food or lunch options around

1,0
2. Juni 2025
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Being able to move on from there

Kontras

Where to start… My mental health drastically declined due to the constant need to work over time with the promise of getting paid. When I started asking where I can log my hours, the team leader brushed it off and I then booked a meeting to discuss and I added a query re payment. The team leader advised to management I wanted a pay rise and promotion which wasnt the case I wanted to discuss the lack of payment for my overtime and provide client info on what i am working on. Meeting was ignored, I have never been paid a cent for the overtime that i was forced to do due to the big work load and peak time. My mental health was so bad from working here I sought counselling services. The bullying I received post meeting request, including insults from the CFO was gross. On top of all this they hired a staff member to respond to customer tickets for more money than me. I had worked there for years and never received a simple thank you or good job even when landing a big campaign. They promote staff retention and staff rewards but do nothing to reward their staff.

1
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle