Unhealthy toxic work environment - Customer Service bei eSalon: Mitarbeiterbewertung

1,0
23. Feb. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Great coworkers to make up for terrible management

Kontras

Autocratic management styles with a top-down approach, one-way communication from bosses to employees. The UK manager has no people’s skills and interest in growing or supporting the team. He has been openly know to work ‘better with men’ in a team of 90% women and not to mention a business mostly for women! Employees are not encouraged to ask questions, submit ideas, or share their thoughts on improving processes, and are actively discouraged from doing so. Manager monitors the team’s activities, but he’s completely hands-off -- they expect the team to perform up to a certain level even though he doesn’t proactively help or check in with employees (with remote working a monthly audio 10min 1:1 is considered enough) The bullying continues in 1:1 meeting with unrealistic expectations and no support on how to meet those expectations. Most of the time, we barely had any guidance or vision. No loyalty for long term employees. In the middle of a global pandemic old employees have been let go for little to no reason at all with new ‘cheaper’ employees hired to replace them.

Mehr Bewertungen zu eSalon entdecken

5,0
1. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

They take care of employees a lot of room for growth and great benefits

Kontras

Few unpleasant staff mangers but nothing to complain about

1
4,0
30. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

eSalon has a genuinely kind group of people who care about the product and the customer experience. It is a collaborative environment where coworkers often support one another, and there is a sense of shared pride in building something unique in the hair care space. Work-life balance is manageable. The product itself is strong, and it is rewarding to see positive customer feedback on something you help bring to market.

Kontras

Career growth and internal mobility can be limited. The organization tends to lean toward maintaining stability rather than actively optimizing for performance, which can make it difficult for high performers to move into roles that match their strengths or career goals.

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