Company has been going through a reorganization of structure and culture over the past year and if nothing else, the result has been an even worse unorganized mess.
Office politics can make this place feel toxic, best to stay away and keep a positive mindset while here.
Pay is way below market. No cost of living adjustment for CA employees leaving you feeling impoverish at times. Good thing you can scape together a few meals in office to help lower costs.
Little room for advancement internally. Part of the company reorganization is to hire outside employees for more Sr. roles leaving well qualified internal candidates to be looked over and stuck in a position for a minimum of 18 months, or until they decide to quit.
Client service management has no real management experience. Some are quite immature and unprofessional.
High turnover. Burnout is a big problem in the client service department and management treats employees as if they are disposable rather than trying to keep their employees motivated or seek coaching opportunities.