Micro Managed - top down poor leadership - Mitarbeiter (anonym) bei eGain: Mitarbeiterbewertung

1,0
24. Okt. 2023
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Sounds good in the marketing material.

Kontras

Cannot execute a solid strategy, with changing priorities Micromanaged to the point that: when a lead comes in it has to be approved by the CEO so it can go into Salesforce and be assigned.

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Reaktion von eGain
2y
Thank you for your review and feedback as we appreciate you taking the time to share your experiences. It's disappointing to hear what you've listed in the cons section. We are sorry to hear that you've experienced this. We want all of our employees to feel valued and supported by eGain leadership and management teams, so know that your feedback will be seen by the right people to ensure issues like this are addressed. Thank you for your work while you were with us, and all the best on your next steps!

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5,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great experienced Great experienced Great experienced

Kontras

Lack Lack wlb. Bad salary

1,0
1. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Kontras

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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