Pros
1. Working-environment: People at eGain are very accessible, you can ask anyone anything and they'll help you without a second thought. Timings are flexible and you can work at anytime feasible. 2. Senior-Management: You get to learn a lot and your peers' hard-work becomes a driver for you to work more on yourself (Just Imagine Managers working (technically) despite having so many years of experience). 3. Work-life balance: It is very good and extra efforts are appreciated and recognized. 4. Teams : Teams are small, so everyone is equally exposed such that their contribution is equally visible. 5. Team-approach: Personally, I got the best team ever, I got great moral support from my seniors and they helped me create approach to handle different scenarios. 6. Appraisals: I've heard its good (not sufficient experience to judge that) 7. Technology: They are working now on latest technologies. You are not bound to work on a single technology.(Can switch teams or have hands-on with other teams as well).
Kontras
Every issue is a priority issue and need to be solved immediately. **Some pressure is expected in product based companies.
