Solution success - Technical Support Engineer bei eGain: Mitarbeiterbewertung

4,0
11. Mai 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Good work life balance. Learning about new Saas technologies

Kontras

Lack of career progression ladder

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Reaktion von eGain
3y
Thank you for sharing your feedback! We are pleased that you are enjoying your career at eGain.

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5,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great experienced Great experienced Great experienced

Kontras

Lack Lack wlb. Bad salary

1,0
1. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Kontras

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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