Pros
I was excited and proud to have been hired by a company I thought was good to it's employees. The location was easy to get to and parking was not a problem
Kontras
I was hired as a "Temporary Associate" which meant I had no benefits and told that after three months I would be able to "progress" to a benefited Associate, but after a year I never scored high enough to qualify for progression. There is a 7 week training and it is not enough time to train you about all the possible aspects of the utility industry. People can be very rude and downright nasty about outages and paying their bills. Very stressful job and burnout is very common. I consistently received the highest customer ratings but it did not affect nor influence my opportunity to progress.