Easy work with mid-level pay - Technical Support Engineer bei WP Engine: Mitarbeiterbewertung

3,0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Easy work, not much pressure.

Kontras

Mid Salary, lower than industry average

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Reaktion von WP Engine
2w
Thank you so much for taking the time to provide us feedback, it really means a lot. In regards to pay, our compensation philosophy is to pay competitive to market based on cost of talent data using high tech salaries surveys for benchmarking. We review our salary ranges on an annual basis and then conduct an annual salary planning review for market adjustment increases.

Mehr Bewertungen zu WP Engine entdecken

5,0
20. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Kontras

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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Reaktion von WP Engine
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

• Good people • Good work/life balance and flexibility - remote first with local hubs for those living nearby • Interesting work and ownership of solutions • Core values are good ideals

Kontras

• Yearly "re-orgs" include layoffs, so while you think your job is secure, it could be unexpectedly eliminated overnight - managers included • Overly focused on profit over employees or customer experience (e.g. benefit programs being cut and diminishing investment into human support, which used to be the lifeblood of the company) - possible consequence of private equity / Silver Lake • No one goes into the office, so even if you're near a hub, there's not a lot of actual face time working next to people and it's difficult to get to know people outside of your team and directly-associated teams • They're not interested in keeping or training up early-career software engineers, which seems very short-sighted and goes against "built for growth" • With the laser focus on the next shiny thing, tech debt and cruft accumulate faster than can be addressed, and the context behind older systems fades over time making them progressively harder to maintain or migrate off

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