Fully Remote and good work/life balance - Technical Support Engineer III bei WP Engine: Mitarbeiterbewertung

4,0
23. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Kontras

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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Reaktion von WP Engine
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.

Mehr Bewertungen zu WP Engine entdecken

5,0
20. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Kontras

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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Reaktion von WP Engine
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4,0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good comp plan, flexibility regarding in office expectations, good benefits

Kontras

Lots and lots of change that didn’t align with putting employees first. Very cliquey.

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Reaktion von WP Engine
1w
Thank you for sharing your experience and perspective. We appreciate hearing both what is working well and where you believe we can do better. We're pleased to hear that you valued our compensation, benefits, flexibility, and approach to workplace expectations. We recognize that periods of significant change can be challenging. As our business continues to evolve, we strive to make decisions that position the company for long-term success while supporting our employees through transitions. We understand that change can impact morale, particularly when its purpose or benefits are not always immediately clear. We will continue working to improve our communication, transparency, and support throughout these periods. We're also sorry to hear that your experience with our culture felt cliquey. We are committed to fostering an environment where employees feel included, connected, and able to contribute fully, regardless of team, location, tenure, or role. Creating a strong sense of belonging requires ongoing attention, and feedback such as yours helps inform those efforts. Thank you again for sharing your perspective. Employee feedback plays an important role in helping us learn, grow, and create a better experience for all employees.
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