Long Hours, Low Pay, Little Vertex Software Usage - Tax Processing Specialist bei Vertex: Mitarbeiterbewertung

3,0
28. Sep. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

The job is remote, hours are flexible, Vertex company onboarding is good. Team and job role training can vary.

Kontras

Very low pay, unnecessary processes, weekend work, different processes for different teams doing the same work. Not only is the filing process at this company outdated and too long, it is a data breach waiting to happen! The processes are old, and I learned nothing about the actual company software. I was informed about the potential for overtime when I was interviewing, but whole working days (8-6) on the weekends are truly unnecessary for this kind of work, especially when delays can be prevented if you stop wasting time chasing down the customer for AUTH CODES and PASSWORDS! More filing can get done if processes were streamlined and full third party access is given to filers. This role could seriously improve with the integration of a password manager.

Mehr Bewertungen zu Vertex entdecken

5,0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Great work culture, and fruitful work

Kontras

- Random Layoffs, and slow bureaucracy

1,0
25. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Able to work remotely was the only benefit I experienced.

Kontras

After 18 years as a Vertex employee, my one take away after being laid off is that Vertex always was a reactionary company. Rarely ever was a corporate strategy proactive based upon solid market research. Vertex executives were always chasing the "shiny object", which on several occasions were the subject matter of the latest Geoffrey Moore book. I also observed on many occasions a lack of longterm commitment to any established strategy. Almost as if the company had an Attention Deficent Disorder. Think about it - here is a company that arguably was first to market with a product (automated corporate tax software), with an attractive annuity revenue model (recurring fees for update tax data), great opportunities for cross-sales to existing customers, yet never came close to breaking the billion dollar sales barrier. In fact, the company has remained virtually stagnant in terms of total customer companies for decades. Lastly, the company is simply much too woke for my liking.

2
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