Compensation good but hostile work environment. - Customer Service Tech I bei Verizon: Mitarbeiterbewertung

3,0
31. Juli 2009
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Pros

Good benefits and pay, as well as tuition assistance.

Kontras

Management treats associate employees terrible due to the constant pressure they are under from the high up "bean counters". Union creates "us vs. them" atomosphere, which makes for a hostile work environment. Company doesn't want to invest in maintaining copper network, technicians forced to do whatever they can to make it work.

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5,0
22. Apr. 2026
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Geschäftsprognose

Pros

Great leadership, associates, coffee, parking, training

Kontras

long hours if you want to be successful

4,0
26. Jän. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Kontras

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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