Great leadership and teammates to work with - Customer Service Representative bei Verizon: Mitarbeiterbewertung

5,0
24. März 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Opportunity for professional and personal growth, lots of training, solid leadership and industry reputation. Employee benefits are wonderful, 401k, tuition assistance for college degrees/classes.

Kontras

transferring between divisions or organizations can be difficult if management isn't aware of the process, or the process is changing. The Call Center rep is an entry level point into the company, with the opportunity to move up or on from there. Options to move out of the Call Center environment are very limited, and not ably facilitated by call center managers.

Mehr Bewertungen zu Verizon entdecken

5,0
25. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Large corporation with huge potential for individuals to grow and move up in the organization.

Kontras

Unfortunately every time they have bad profits for a quarter their answer is to layoff a large portion of their workforce to appease the stockholders

4,0
26. Jän. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Kontras

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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