Pros
I (with 23 years service) work on the outside plant (installing FiOS), and where we are at this point in time, overtime is very good. We still have very good (if not THE best) benefits package because of our union, NOT the company! Overall, my coworkers are still motivated to do a good job, despite the lack of competence exhibited by our immediate supervisors.
Kontras
NEVER, EVER do we get positive feedback from Management. It's always MORE MORE MORE! They also have the most unobtainable goals for daily productivity. The goals mentioned are seriously jeopardizing quality on a day to day basis, by "suggesting" how long certain parts of an installation should take. If they only knew what is involved in an installation, they wouldn't mention the ridiculous numbers that "have to be met". By that I mean 1st level supervisors have little or NO job experience, yet somehow they know exactly how the job "should" be done AND how long it should take! So what is happening is that newer, less experienced Tech's are taking shortcuts to meet these ridiculous objectives and quality is falling by the wayside.