Role review - Customer Success Representative bei Veeam Software: Mitarbeiterbewertung

3,0
11. Juni 2024
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The people I work with are awesome!

Kontras

Pay doesn’t align with the high demand of the role.

avatar
Reaktion von Veeam Software
2y
Thank you for your feedback on our Compensation & Benefits. Keeping our packages competitive is a priority, and we want to address your concerns As part of this, every year we conduct an annual ACR exercise, factoring in elements like inflation and market competition. This process also factors in the different requirements of different functions, including Customer Success. Your insights are crucial in this process, and we're committed to continually improving our offerings.

Mehr Bewertungen zu Veeam Software entdecken

5,0
29. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

Kontras

Intense and very fast paced

avatar
Reaktion von Veeam Software
16h
Thank you for the kind words — we love having you on the team! We're glad the culture, colleagues, flexibility, and compensation have all been positives. The pace can definitely be intense, and we appreciate your energy in keeping up with it. Here's to many more great years ahead!
1,0
19. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Friendly teammates that are willing to help

Kontras

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

avatar
Reaktion von Veeam Software
1w
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle