Pros
-reputable company -lots of paid time off (if you are able to take it-that's the tricky part) -the job usually ends when you "log out"
Kontras
-you are literally a number if you work in a call center for Vanguard -rigid environment to say the least -lower management is AWFUL, I am pretty sure my absentee supervisor cannot read -micro management-if you are on the phones (most people are in some fashion), you're subject to having your lunch, breaks, etc. "scheduled". I never thought at 26 years old, I would have to ask to go to the bathroom, using my own break time, but there are stipulations on everything -level of education, intelligence, creativity, etc, is not key--in order to succeed, you just have to go along with everything no matter how backwards it is, don't ask questions -they manage everything by stats and numbers that in no way reflect how you do your job/client satisfaction -in order to advance, you gotta just play the game; the faker you are, the better. management is too confused to know the difference -you're an operator/glorified customer service rep -you literally are on the phone all day, it never ends. two hours in my jaw hurts from talking and my back hurts from being tethered to a phone/headset all day -if you want to make decent money and/or think outside the box, Vanguard is not the place for you