Pros
In 2024 there was an 8% cost-of-living adjustment provided for all staff. Standard severance was provided after layoff. Good about providing training resources and allowing some paid time for it. Generally friendly people with good intentions.
Kontras
Effort and performance are no longer rewarded. Real incentives disappeared after company was sold to Reply, Replaced with gamified social recognition and berries (recognition reward currency)! Employee benefits were changed to benefit the company. Bonus payments altered before summer layoffs to avoid 5% bonus payments in the summer. Retirement contribution matching was reduced. Vacation/sick time changed to "Unlimited" to shed liability of paying out accumulated hours. All career paths lead to management. Many employees quiet quitting/quiet cracking. Majority of technical staff located in India, but leads have to be in the US; US staff expected to have daily team meetings on India business hours. In 2025 there were no raises or cost-of-living increases. Understaffs projects - other duties as assigned to overworked staff to pick up the extra workload.