Outstanding support during COVID-19 - First Line Support Engineer bei Utilize: Mitarbeiterbewertung

5,0
10. Juni 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

During the Coronavirus management have given us every support possible. Even those staff Furloughed, including me our salary has been topped up to 100%. We have also been given free counselling sessions, access to a free financial advisor, free work out sessions. We have been receiving updates from the Managing Director Guy Hocking every week explaining the stats on the business. The CEO Warren Davis also called me to check in. Although, I'm relatively new to the company Utilize puts my past employer to shame. I'm looking forward to meeting the rest of the team when lockdown eases.

Kontras

Coronavirus has meant that I work from home, can't wait to return to the office.

Mehr Bewertungen zu Utilize entdecken

3,0
23. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Kontras

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

decent office, one free lunch per month.

Kontras

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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