Phenomenal benefits. That's the only upside. - Identity Theft Specialist bei Upstart: Mitarbeiterbewertung

1,0
10. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Medical, dental, life, vision - all forms of coverage are fantastic Regularly scheduled bonuses based on performance

Kontras

When Upstart laid off 20% of employees in February 2023, they selected who would go at random with no input from managers or other direct superiors. When asked for details, HR refused to say anything except "macroeconomic environment" and were quite rude during the layoff conversation. - Company does not value fraud prevention. Fraud team has to claw for every scrap of funding or attention. Engineering team refuses to implement MFA/2FA despite rising concerns about account takeover because it would mean fewer loan applications. - Communication within the company was terrible. Everyone is siloed. Huge changes would roll out without teams being notified at all. - Monthly meetings focused almost exclusively on productivity numbers rather than quality. There were several times where top-producing employees were also letting fraudulent applications slip by with a minimal amount of review because the time expectations are so rigorous that there is no time or real encouragement to be careful/thorough.

Mehr Bewertungen zu Upstart entdecken

5,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Promising product, competitive pay, lots of work

Kontras

Unstable, leadership is hit or miss

1,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Competitive pay, work travel opportunities

Kontras

When working at Upstart, your chances of being laid off is not an if but when it will happen to you. In the nearly 5 years I worked there, I managed to survive 4 or 5 major layoffs, resulting in reporting to 7 different managers and 2 temporary managers, either due to them being laid off or leaving of their own accord. All of the managers I had were supportive, some more than others, only bc a couple couldn't provide specific feedback bc they didn't oversee the programs I worked but they were the backbone of this company. It does not bode well when the new director of your team immediately comes in and says if she could have fewer people on her team, she would get rid of as many people as possible. When one of the cities that Upstart is located was experiencing a heatwave and many employees were experiencing electricity shutoffs to help the grid, Upstart's CEO responded with a complete lack of empathy or understanding. Upstart's response for damage control was providing slightly more sick time hours. Unfortunately, layoffs are quickly glossed over and ignored here. If you keep your head down and echo the "culture," you may last long enough to see a lateral raise but it's a numbers game. Once your anxiety starts working up over every announcement, all hands meeting, company wide email, it's a matter of time when your role will be eliminated.

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