Pros
Commission was acceptable, vacation and time off was a plus. Co-workers and some leaders were the best part about going to work.
Kontras
The new billing system that was put into place has turned the environment into an absolute disaster. Before the new billing system came out I didn't mind going to work but after the roll out I absolutely hated going to work and being a punching bag for U.S. Cellular and their lack of testing a complete billing system. It has led to loss in customers, commission and ultimately employees. Over the past year to year and a half they have been constantly downsizing departments and even eliminating entire departments all together, they are struggling big time to stay profitable and they don't care about their employees on the front line who make them money. Eliminating departments and positions and putting that work load onto the existing employees for the same amount of money wont cut if for very long. Many top executives have been dropping like fly's probably because they know what is about to come and want to make the move to better things before they go under.