Incredible business concept but terrible oversight in execution, feeding an unhealthy concentration of power for Leaders - Senior Member Service Representative bei USAA: Mitarbeiterbewertung

2,0
27. Dez. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, good pay, meaningful work

Kontras

The employees which are in direct contact with customers/members bear an immense amount of pressure, stress, and anxiety. They are micromanaged and then rated/judged by self-interested front-line managers who will ultimately determine the outcome of the representative's career. In short, those who are politically savvy will survive. Those who aren't, won't.

Mehr Bewertungen zu USAA entdecken

5,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Kontras

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5,0
8. Mai 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Kontras

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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