Stressful but fair - Claims Adjuster bei USAA: Mitarbeiterbewertung

Its a team-based workplace and your experience could be good or bad depending on your manager. In claims, we own our own files but we are in an inbound call center so you never get to actually deal with your own claims as you are constantly answering the phone for everyone. It also seems that up-selling has become more and more of a priority. And like every call center, your time is monitored to the minute.