Pros
For a new/inexperienced adjuster, there are plenty of opportunities to explore different disciplines of the insurance industry. there is ample training available.
Kontras
Pay for mid to senior adjusters is not that competitive, Several people who have left for other companies have received significant pay increases for commensurate positions. Over reliance on metrics/analytics and data mining, very high degree of micro management. Very high turnover in the past year resulting in untenable work loads. Company culture has changed significantly under the new CEO in a negative direction. Several people in HO Sr Management positions are difficult to work with. The Chief Claims Officer came up thru the underwriting division and many believe that hinders his ability to understand claims- he has not ever handled a single claim, rather he likes to rely on the latest words/phrases from the trending business books. Overwhelming amount of policies/procedures and minutae make it hard to actually do the work.