Great team to work with - IT Service Desk Technician bei Trusted Technology Partnership: Mitarbeiterbewertung

Trusted Technology Partnership is a fantastic place to work, provided you are willing to actually do your job and do it well. After all, that's what you are paid to do, right?! Frankly, the 1-star reviews complaining about micromanagement, no support, and pointing the finger at the MD and directors are clearly written by disgruntled individuals who simply resent being held accountable when they are not performing well! These negative reviews unfairly target a leadership team appointed a few years ago, while conveniently ignoring the reality of our history. The hard truth is that before our transition to an Employee Owned Trust (EOT) under this specific management, the company (formerly Health Care Computing) was severely struggling. Without the current MD, the directors, and the key management teams, this business would have literally gone bust. They stepped in, made the difficult but necessary decisions, and raised the bar to save our livelihoods. It is as simple as that! If you make consistent mistakes, ignore procedures, or fail to deliver, you will have meetings! Any other company that doesn't brush things under the carpet, like we historically used to do, would do exactly the same. That isn't micromanagement; that is basic business. Crying "micromanagement" is just a deflection from poor performance. If you are diligent and put the effort in, you will be treated exceptionally well, rewarded, and given every tool you need to thrive in a successful company. The sooner all of the disgruntled individuals still with us leave, the better. It means you won't bring others down with your negative attitudes, and it will leave more profit share for those who actually put the work in to earn the rewards!

Having to deal with the negativity of colleagues who complain about a management team that literally saved the company, simply because they are being asked to do the job they are paid to do.

There is tea and coffee in the kitchen.

This is by far the worst company I have ever worked for. It fully deservers its reputation as a toxic employer that pays its staff poorly and prioritises lining the pockets of the directors over everything else. They love to talk about how they are an employee owned trust (EOT), but this is just meaningless PR, the reality of it is that they are now able to pay their staff a lower base salary with the promise that maybe you will get a profit share. The only people guaranteed a bonus from profit is the directors who pay themselves first, then, if anything is left they may pay out the remainder to staff. Do not trust when they try and oversell the benefit of profit share, it has not been paid out in the past as we have been told the company did not make enough profit, even though the directors are on six figure salaries and somehow found enough profit to pay themselves a bonus. There is absolutely no flexibility when it comes to working here. Need to work from home because your child is sick? Tough, come into the office or face a HR disciplinary. Need to come in fifteen minutes late to drop your kids off at school? Tough, come in at the normal time or face a HR disciplinary. Staff turnover is such an issue it affects the continuity of work on projects as people leave so often its rare to have the same team from start to finish. Morale is so low its an open secret that most people are looking for jobs elsewhere, with people regularly whatsapping each other about other opportunities and sharing news of who is recruiting so that they can get out of this place as soon as possible. Getting promotions or the best roles is based on who you know or how loyal you are to the directors, as this usually results in pretty unqualified people finding themselves in senior positions they do what they can to protect themselves and there is a heavy culture or blame and favouritism. This is the only place I worked where having qualifications actually puts you at a disadvantage as management will see your skills as a threat not a benefit. The companies HR team regularly posts fake five star review here attacking staff who have left as disgruntled or not good enough at their job, the reality is the only positive reviews here are left by managed to try to apply damage control to their poor reputation. Go back and look at how many over the top positive five star review were left over the summer of 2025 to see how deceptive the management of this company is to try and mislead people into working here. This is representative of what it is like working here, a deluded group of directors who treat the flood of people leaving as everyone else’s fault but their own.