Customer Support Specialist - Mitarbeiter (anonym) bei TourRadar: Mitarbeiterbewertung

4,0
2. Nov. 2022
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great culture remote work which is always a plus CFO events

Kontras

very low pay and very little growth opportunity

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Reaktion von TourRadar
2y
Hi there! Firstly, we appreciate you taking the time to share your honest feedback with us on Glassdoor. We've recently begun a more diligent process to respond to and learn from these insights from both past and current team members, so please accept our apologies for any delay in addressing your review. We're truly glad to hear you appreciate the flexibility we enjoy at TourRadar and that you've enjoyed participating in our legendary CFO events - we certainly agree that these are some of the things we also love about life at TR! If you're comfortable doing so, we'd greatly value the opportunity to discuss your career aspirations and expectations in greater detail. Have you expressed your developmental goals to your team lead? Are there specific areas you're keen on expanding or any new skills you're eager to acquire? Our TA team member responsible for CS, Michelle du Plessis, would be more than happy to have this conversation with you via Slack. Alternatively, if you'd prefer to communicate your thoughts and suggestions anonymously, we have created a secure and confidential space just for that. Please feel free to use this link and we'll directly address your concerns: https://freesuggestionbox.com/pub/acysvnf Your feedback is instrumental to us in making sure we are agile and doing the best we can for the talents that make up our global team. We naturally want to ensure all our team members have access to the necessary resources for their personal and professional growth, and we're confident that our CS leadership shares this vision. Let's work together to discover the best ways to support your career goals. We're all ears and eager to hear more from you. Stay connected, Your People Team

Mehr Bewertungen zu TourRadar entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

My experience with the company has been extremely positive so far. The application and onboarding process were straightforward and well-organised, with clear communication at every stage. From day one, it’s been evident that the company operates with a strong, well-structured foundation. What stands out most is the leadership culture. Management genuinely makes you feel valued as an individual and consistently encourages personal and professional growth. It’s refreshing to work in an environment where your development is supported and where you feel motivated to become better every day. Overall, a great place to work for those looking for a people-focused, organised, and growth-oriented company.

Kontras

Overall positive experience with no major concerns.

5,0
24. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

TourRadar is an inspiring place to work, especially if you’re passionate about adventures and connecting people to meaningful travel. The company culture is international, open, and collaborative, with colleagues who genuinely care about the work they do and the experiences they create. There’s room for creativity, innovation, and ownership. Your ideas can turn into real projects that impact thousands of travelers. Leadership is approachable, flexibility is respected, and the environment encourages continuous learning and growth.

Kontras

As with any fast-paced, high-growth company, priorities can shift quickly and workload can fluctuate. Some processes are still evolving, which can require extra coordination. Communication between teams can occasionally feel fragmented, and cross-department alignment sometimes takes effort.

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