This place is a JOKE - Customwr Service Representative bei TherapyNotes: Mitarbeiterbewertung

1,0
3. Juni 2023
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Geschäftsprognose

Pros

People are very friendly at first. Hase google vibes with free food and drinks, games, and bean bag chair rooms.

Kontras

VERY very shady. They claim they treat you like family...until they don't. Very very clique-y. As someone who was in one of the cliques I can tell you first hand that they do NOT care about you. They purposely hire more than they need just to keep maybe 3 people. They talk about you behind your back. The managers have been there since the beginning and if you don't pretend to like them and suck up to them, you'll be gone very soon. It's a shame because I had high hopes for this company as I loved the CEOs family. Unfortunately, they passed and it no longer feels warm in there. It feels robotic and chaotic. Most have no idea what they are doing, but if you do show promise they quickly make you a trainer or "mentor" and then you have to do your job and new employees jobs for no extra money. I hope you don't have a life outside of there because I saw someone get asked to quit because they wanted to make their AA meetings after work and couldn't stay passed their scheduled work shift. As a mental health company you would think they would show more empathy to an issue such as that. In the end, it's a company not a family. If you need a job and they hire you, work there, but don't expect it to be a job you can just do and go home. They involve you way more than you want to for no additional pay and you do it because if you give any pushback you will be fired. It also depends which manager you get. One of them who wasn't even mine was horrible. I watched people cry under her. It made me feel terrible for them. No one should feel like that at a place you spend more time in than your own home.

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5,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Kontras

There isnt really a clearly defined attendance policy.

5,0
28. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Kontras

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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