CIGNA: Fame or Failure.......It is a Decision - New Business Sales Manager bei The Cigna Group: Mitarbeiterbewertung

3,0
16. Juni 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

CIGNA is a national company that can leverage it's financial strength and size. There is no penny pinching here. The CIGNA name and brand recognition is strong. In an industry where providers and insurance companies are at constant odds, CIGNA has one of the best reputations and relationships with providers. Although not always the most competitively priced, CIGNA presents a high level of value and a high level of customer service that has all but disappeared in this industry. Customer retention is very high and in some markets is more than double the competitions retention levels. Personal satisfaction comes in those victory stories you hear when a members life has been improved or even saved because somebody within CIGNA cared enough to do something. The company internally promotes caring.

Kontras

CIGNA is a national company which is good and bad. Sometimes we are too big to get moving fast enough. CIGNA can interpret and read the market environment very well and then develop a product for the market conditions. CIGNA operates in a "hurry-up, wait and see" mode. They conceptualize the product, devise the product, perfect the product and then sit back and shelve the product. CIGNA would rather watch how United HealthCare and Aetna do with it before they market it. Far too conservative in their approach. This has hurt them in the past. As the market was embracing the CDHP movement, CIGNA developed the product for CDHP and then the the tools to accompany the CDHP. Then CIGNA sat on their hands; too timid to act (actuaial fear). Aetna and United HealthCare went out full speed ahead and took a huge chunk of CIGNA's National account business and then beat CIGNA to the punch in the Middle Market (many companies rarely switch carriers in the Middle Market in less than 8 years). Finally, the employee health benefits (an oxymoron) are horrible most particularly if you have children, a chronic illness or are expecting to undergo a major procedure. Although the monthly contribution has decreased a bit the out of pocket expenses are through the roof. Ancillary benefits (life, dental & 401K etc) are sufficient.

Mehr Bewertungen zu The Cigna Group entdecken

5,0
13. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company with great benefits.

Kontras

Pay raises are yearly but not significant.

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Reaktion von The Cigna Group
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5,0
4. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Kontras

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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Reaktion von The Cigna Group
3d
Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.
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