Good place to start - Tier 3 Customer Support Agent bei TeKnowledge: Mitarbeiterbewertung

3,0
12. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Was an excellent opportunity for younger employees to get experience and certifications. The work was challenging but rewarding and definitely set people up for success moving forward in their careers

Kontras

The general company culture was difficult. Policy inconsistencies and enforcement was haphazard. There seemed to be new initiatives monthly. Direct managers were hamstrung be ever-changing guidance and seemed to be more akin to hall monitors than actual managers. Approvals for every staff decision had to be escalated several levels up. Essentially, they had no authority

Mehr Bewertungen zu TeKnowledge entdecken

5,0
18. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Good place to work i like it

Kontras

Not much pay transport to site

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Reaktion von TeKnowledge
6mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1,0
18. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Kontras

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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