Pros
Camaraderie with fellow plebeians, some compassionate low-level managers, small format stores allow workers to fulfill multiple roles and learn new skills, more diplomatic about employees' emotional outbursts and attendance
Kontras
Disrespectful customers, physical attacks from customers, store directors refusing to defend workers from hostile customers, awful pay, misleading FMLA, intentional short staffing, health care is too expensive, cowardly corporate behavior when confronted with transphobic and homophobic bigots, racist store directors, creepy executive team leads, weaponizing ADA accommodations to facilitate the firing of disabled people, discrimination against disabled people, using forced transfers or denied transfer requests to discipline rebellious employees, inviting off duty cops to militarize the store, workers do the job of management without additional pay (ex: trainers), poorly designed self-checkout machines, misclassifies full time workers as part time, deprives hourly workers of overtime through scheduling tricks