Pros
Competitive salary, excellent benefits for retail (401K with company match, fully vested pension of 3 years, health benefits, discounts at companies such as Weight Watches and Verizon Wireless), fun place to work, easy to request time off/take a leave of absence. I have held three positions within a little over a year with the company; each position has had increasing responsibilities and pay. I feel like I am able to stay with the company for the long-haul. Many store managers are helpful, friendly and do not look down on those who are younger or lower on the totem pole than they are.
Kontras
Store management can be disconnected from reality and unwilling to listen to and/or consider ideas from non-manager employees, some employees have bad/negative attitudes for no good reason. Hours are not guaranteed (you could have 40 hours one week at 20 hours the next). The biggest issue is the fact that some store managers look down and belittle normal team members.