Pros
Some flexibility in schedules, not 24 hour store, nice team members, excellent customers dependent on your location, some feedback is welcomed, but rarely listened to. I would like to share many many examples but it's difficult because in the name of "competitiveness" and the "health" of the company, workers are worked too hard in order for a few to remain wealthy. Bonuses still exist for STLs in each store - incentive for them to remain as profitable as possible, at the expense of every team member who keeps their store afloat. It's become an awful environment, and I find it hard to believe it's just a result of a poor economy.
Kontras
benefits are expensive, ManaGers on duty are straiGht out of colleGe - with very little work experience and/or people skills, lack of respect to team members shown by manaGement, very little promotion from within, since new CEO in place (last year or so) communication is terrible, less and less flexibility with team, much favoritism is shown, company attempts to rid itself of employees who have more years in - they Get too expensive. Cuts to entire areas, cuts to number of team leads, cuts in personnel hours all make it very difficult environment, oppressive at best some days. Merry Christmas.