2,0
19. Apr. 2024
Ehemaliger Mitarbeiter, weniger als 1 Jahr
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CEO-Befürwortung
Geschäftsprognose
Pros
Great and hardworking team 9 day fortnight remote working with flexible hours
Kontras
- performance is extremely measured and even if you're hitting your targets it's never good enough, "you need to push for more" (but 100% percent is literally not possible in CX) - no progression or promotion in the role possible, they justify this by silly reasons (e.g. point above) - high staff turnover in CX - you're just a number and can't show any individuality in your customer emails - they constantly give you feedback (criticism) and encourage you to give feedback (but only want to hear positive feedback or they twist your words in your mouth and make you feel bad about saying it in the first place)