TTEC

Bewertungen für TTEC

Poor Pay and No Work-Life Balance - Sr chat associate bei TTEC: Mitarbeiterbewertung

1,0

29. Aug. 2025

Sr chat associate

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CEO-Befürwortung

Geschäftsprognose

Pros

Some initial training provided Work-from-home option (in certain roles) Exposure to customer service processes Working at TTEC has been a very disappointing experience. The base salary is extremely low compared to the workload and expectations. There are hardly any opportunities for growth or fair compensation. Work-life balance is almost nonexistent – long and stressful hours with unrealistic targets make it difficult to maintain personal life. The management does not seem to care about employee well-being, only about numbers. Overall, I would not recommend TTEC to anyone who values fair pay, career growth, or a healthy work-life balance.

Kontras

Very low base salary compared to industry standards No real work-life balance (long hours, constant pressure) Poor management support and lack of transparency Minimal career growth or learning opportunities High employee turnover due to stress and dissatisfaction

Reaktion von TTEC

10mo

Thank you for sharing your feedback. We’re glad you recognized the value of the training, remote work opportunities, and exposure to customer service processes. We also take note of your comments on compensation, growth, and work-life balance. We appreciate the years you spent with us and wish you success in your future career.

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5,0

6. Juli 2026

Insurance agent

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CEO-Befürwortung

Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

Reaktion von TTEC

Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.

3,0

3. Juli 2026

Inside sales representative

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CEO-Befürwortung

Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Reaktion von TTEC

Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.

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Bewertungen für TTEC Sr chat associate – Bewertungen bei TTEC Bewertung für TTEC

TTEC

Poor Pay and No Work-Life Balance - Sr chat associate bei TTEC: Mitarbeiterbewertung

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