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      TTEC

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      Bewertungen für TTEC

      Ending Contact - Healthcare Customer Service Representative bei TTEC: Mitarbeiterbewertung

      3,0
      10. Aug. 2025
      Healthcare customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Company had plenty of overtime and bonus for requirements for metrics met available. Work from home. Provided equipment.

      Kontras

      Periodic changes of shift depending on group performance. Trainings, after initial, hiring were as you are working on the floor and by your untrained peers. Equipment and applications to do your job often faulty.

      avatar
      Reaktion von TTEC
      10mo
      Thank you for sharing your thoughts and highlighting what you valued about your experience, such as the flexibility, overtime opportunities, and equipment provided. We also appreciate your feedback on training, support, and tools — it’s important input as we continue improving the resources and guidance available to our teams.

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      5,0
      21. Juni 2026
      Licensed insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, training, and equipment provided.

      Kontras

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Reaktion von TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      2. Juli 2026
      Team lead
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Schedule flexibility and benefits, great people

      Kontras

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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