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      TTEC

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      Bewertungen für TTEC

      A pressing working environment. - Senior Agent Customer Care bei TTEC: Mitarbeiterbewertung

      2,0
      1. Aug. 2025
      Senior agent customer care
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Team leaders usually try their best to keep the working conditions as best as possible. Some good additions such as food vouchers 50 EUR and private health insurance (group contract).

      Kontras

      Unrealistic expectations, multiple tech issues, poorly trained new hires, pressure to be on ready aux constantly. The reports and suggestions by employees are mostly disregarded by the management. Aegean TTEC Greece

      avatar
      Reaktion von TTEC
      10mo
      Thank you for taking the time to share your thoughts. We’re glad to hear you appreciate the team support and benefits like food vouchers and health insurance. We also value your feedback on workload, training, and technical issues, as it helps us identify areas for improvement. We remain committed to supporting our employees and creating a positive, sustainable work environment.

      Mehr Bewertungen zu TTEC entdecken

      5,0
      21. Juni 2026
      Licensed insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, training, and equipment provided.

      Kontras

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Reaktion von TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      2. Juli 2026
      Team lead
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Schedule flexibility and benefits, great people

      Kontras

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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