Disappointing - Customer Service bei TTEC: Mitarbeiterbewertung

1,0
1. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Travel opportunities (if you’re a favourite), good friends, multiple departments, good development, always expected to be working after shift to finish workload

Kontras

Could be better pay, no appreciation of hard work, management only acknowledging their ‘favourites’, scare-mongering people off sick

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Reaktion von TTEC
1y
Thank you for your feedback! We're glad you appreciate the travel opportunities, friendships, and development across departments. Your input on pay, recognition, and management practices is valuable as we strive to improve our work environment.

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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