Worst workplace, avoid! - Manager bei TTEC: Mitarbeiterbewertung

1,0
4. Dez. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Teaching you exactly what employer to avoid in the future.

Kontras

From the top down it's a cesspool of toxicity; TLs and Managers are hired not based on merit and expertise but promiscuity, nepotism, friendships, blackmail and other illogical and illegal reasons. - 0 Company Benefits (9 max. sick leave). - 0 Career growth except if you're willing to be a corporate spy, identify as LGBTQIA+, are a sycophant mixed with a hypocrite and ready to back-stab your colleagues [in a manner of speaking]. - Operational Managers to Team Leads discriminate against illness (regardless of legal doctor's note/medical certificate), gender, race (especially towards People of Colour) and religion. In case of doubt, review how many of the aforementioned have senior positions... - Managers are allowed to bully, harass, demean and degrade colleagues in their team, if you dare to touch on it or file a complaint, they will make you redundant regardless of your performance. - The TTEC playbook; if you don't fit the previously mentioned criteria its: Bullying so you resign / Redundancy / Create a bogus complaint > Paper trail, incl. verbal warning (based on a fabricated fact), Performance Documentation; ''write down your day-to-day activities in this document'', followed by a Personal Improvement Plan (PIP) etc. until fired, this includes people from all walks of life. The above is based on first hand experience, being part of a team, who all went through the above until none were left, including high-performers.

Mehr Bewertungen zu TTEC entdecken

5,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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Reaktion von TTEC
7h
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

avatar
Reaktion von TTEC
7h
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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