Working together better. - Team Leader bei TTEC: Mitarbeiterbewertung

3,0
8. Sep. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

I was able to travel outside of the United States to meet new and exciting people.

Kontras

I was a Team Lead and while I was there I was literally told that our field was "a numbers game." While it was calloused it was also a reflection of the upper management's attitude. Retention was low and often the blame was directed towards the client.

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Reaktion von TTEC
10y
Hello, thanks for the review. We'll include your comments in our monthly meeting to see how else we can improve.

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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