Former CSR 1 - Customer Service Representative (CSR) bei TTEC: Mitarbeiterbewertung

2,0
15. Juni 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Good first job, easy to get in Some employee engagement events are fun

Kontras

Your sales are paid between 15-30 days after they´ve been audited it´s hard to get a better position and it´s not based on skill but rather who you know half the staff are junkies you cannot do overtime, they send you home to avoid paying double you cannot take holidays off they just pay you according to law but it´s not your choice

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Reaktion von TTEC
2y
Thank you for your honesty! We always welcome suggestions that can help us become better as a company.

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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