Misleading and disorganized - Product Support Specialist bei TTEC: Mitarbeiterbewertung

1,0
14. Juni 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Easy training, nothing else was pro about it

Kontras

Training doesn't help in real call situations, everyone that is new fends for themselves, team leader was not helpful, you're just a number, hours change last minute, tech support is a joke. Don't trust them fully in resetting your computer remotely, tech support is also rude

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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