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      TTEC

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      Bewertungen für TTEC

      If you take pride in your job, don't apply. - M&R Customer Service bei TTEC: Mitarbeiterbewertung

      2,0
      10. Jän. 2022
      M&r customer service
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      You get to work from home so you can roll out of bed and it doesn't matter what you are wearing. I was lucky and don't have to work weekends. You get help from the people who have worked there a while. The pay hadn't bad but with what you deal with every day it isn't enough.

      Kontras

      Inadequate training. You can't rely on any help from your supervisor. The computer system you work with freezes and crashes constantly, so phone calls that should take 15-20 minutes sometimes take over an hour. It is very hard to give excellent customer service if you have computer issues every day. If you go to IT with an issue and it takes too long, they might not let you finish the rest of your day. Also if your computer breaks and you have to wait for them to send you a new one, you don't get paid for those days you are not working, even though it is not your fault.

      avatar
      Reaktion von TTEC
      4y
      We value your opinion. We encourage you to visit www.ttecwehearyou.com to leave us details of your experience.

      Mehr Bewertungen zu TTEC entdecken

      5,0
      11. Juni 2026
      Custiner service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reaktion von TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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