Nothing but lies, cheats and fraud, employee beware. - Customer Service Representative bei TTEC: Mitarbeiterbewertung

1,0
20. Okt. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

This is a customer support sweat shop, if that's what you like then hire on.

Kontras

I was told my salary would be 14-15 per hour, full time, w/benefits. I go for boarding call and find out the position pays 8.50 per hour, only 5 hours a day, 5 days a week, crazy shift hours, ask to log out if call volume is low, the position is seasonal, and no benefits. Yes that's right. Person in HR running the call had her kids crying in the background, just so unprofessional. For me, I was hired and then quit in the same day because of all the lies about the position. I have never seen such a employer lie so much on the details of a job position.

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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