Beyond My Expectations - Manager bei TTEC: Mitarbeiterbewertung

4,0
18. Okt. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Office near my home Provided Career Growth Work Life Balance Provided good bonuses and benefits Complete confidence shown in my work and management style for my team

Kontras

In my 1st 2 years, did not care about my growth (change of upper management in department paved the way for growth) Operations side, some clients/accounts do not care about people we hire (work schedules were erratic and made employees to have forced PTO without pay)

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Reaktion von TTEC
11y
Hi there! Thanks for your review, we value your input and we'll see what we can do regarding your concern :)

Mehr Bewertungen zu TTEC entdecken

5,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, easy to work with.

Kontras

Not much training, only 2 weeks provided and then QAs begin right away.

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Reaktion von TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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