Do not recommend working here - Customer Service Representative bei TTEC: Mitarbeiterbewertung

1,0
24. Aug. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

- Remote - Some roles are above minimum wage - Some projects allow the use of a company computer - Company offered benefits (I don't recommend unless you can't get any better insurance)

Kontras

- TTEC software is difficult to remove from personal PC so if you have to work for TTEC I recommend NOT USING TTEC SOFTWARE on your personal computer and ask for a company computer be sent. - Loss of hours AND change of schedule in the middle of projects and when transitioning between projects without even a days warning - Forced to use PTO instead of paying employees for hours/days lost due to the company's error outside of the employees control - Some leads don't provide actionable feedback to help improve metrics - EVERYTHING is done via a ticketing system - Company basically treats people like a number including the Benefits department - Varying results when contacting internal company support (ASD)

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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