Unfair Downtime Policy - Customer Service Representative bei TTEC: Mitarbeiterbewertung

1,0
6. Juli 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

I have absolutely none because of their unfair practices and policies

Kontras

It is a shame how this company when an agent has system issues, clearly to no fault of their own, this company would not pay the employee which is unfair. We have system issues daily and it is always a problem with their server. This posed a hardship on the employee when it is a company issue.

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Reaktion von TTEC
4y
Your TTEC experience matters to us. Please visit www.ttecwehearyou.com to give us more details.

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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