Fast-Paced - Customer Service Representative bei TTEC: Mitarbeiterbewertung

3,0
16. Jän. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

You work-from-home. They supply the headset. Pay is okay, giving that you're working from home.

Kontras

You have to supply everything besides your headset. You are not provided most of the skills needed before you're put on the phones. The "SMEs" or the "helpers" are not very helpful. Background noise can get you fired (dogs barking, TV, kids, etc.)

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Reaktion von TTEC
5y
Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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