Fine work with minor drawbacks - Customer Service Representative bei TTEC: Mitarbeiterbewertung

4,0
12. Aug. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Good starting pay, Regular hours, Great supervisor support, Clear protocol, Good training, Good benefits

Kontras

Involuntary overtime, incompetent mid-management support, abhorrent IT support (often without pay for time spent dealing with them), constantly-changing protocol, no time off in first 90 days

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Reaktion von TTEC
5y
Your assessment of your TTEC experience is important to us. Thank you for sharing. Please visit www.ttecwehearyou.com to let us know the details of your experience and how we can improve our employee experience.

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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